1. Who we are and what this covers

RelationshipAI ("we", "us") is an AI relationship coach. This policy covers the website at relationshipaiadvice.com, the RelationshipAI app (Coach Chat, Partner Practice, daily check-ins and related features), and the RelationshipAI browser extension.

RelationshipAI is an early-stage product. The app is not yet open to everyone, and this website currently works as a preview with an early-access list. Where a section only applies once you have an app account, it says so.

2. Information we collect

Information you give us

• Early-access email. If you join the waiting list, we store your email address, the date, which button or plan you chose, and your country as detected by our hosting provider.
• Account details. Your name, email address and password. Passwords are stored as a one-way hash, never in plain text.
• Conversations and attachments. What you write in Coach Chat and Partner Practice, and any photos or files you attach, including screenshots of messages.
• Partner profiles. If you create one, details such as a partner's name, personality, attachment style, context, and how they communicate. You may also paste in real messages from them so we can build a more accurate profile. See section 5.
• Premium tools. If you use them, the monthly reviews, talk plans (what the conversation is about) and the Therapist pack that RelationshipAI writes for you. They are private to you and deleted when you delete them or your account.
• Message check and After a fight. What you paste or type there is sent to our AI provider to write your answer. We don't keep the text, only a counter of how many you've used.
• Playbook. The small things you choose to try after a Coach suggestion, how each one went, and any note you add. It is private to you and removed when you remove it or delete your account.
• Daily check-ins and shared content. Your daily check-in: the 1 to 10 rating of how connected you feel and your written answer to the day's question (both optional), and anything you choose to share through a share link.
• Messages to us. If you contact us, for example by direct message on Instagram, we keep that message so we can reply.

Information collected automatically

• Product usage. Your plan, daily usage counts, timestamps, and settings such as email and notification preferences.
• Technical data. IP address, browser and device type, and request logs. We and our hosting providers use these to run the service, limit abuse and fix errors.
• Website analytics. We use Umami, a privacy-focused analytics service, to count page visits and button clicks. It does not use cookies and does not build a profile of you.
• Payments. If you subscribe, Stripe handles your card details. We receive only your subscription status and plan, never your full card number.

Information generated for you

To make the product useful over time, the AI creates things from what you have told it: insights, conversation summaries and debriefs, inferred details added to a partner profile, and the memory notes described below. These are stored with your account and are deleted when you delete it.

Memory notes

After your Coach Chat conversations and Partner Practice debriefs, the AI keeps a short list of private notes about you: facts you mentioned about your situation, topics that keep coming up, how you tend to react, how you like to be coached, and anything still in progress. The coach reads these notes in later conversations so you do not have to explain everything again. To write them, the relevant text of your conversations is sent to OpenAI, in the same way as any other AI request (see section 4).

• Only you can see them. They are listed on your account page under "What RelationshipAI remembers". You can remove any single note, or everything, at any time.
• Deleting a conversation does not delete its notes. Notes that were already made stay until you remove them on your account page or delete your account.
• They are only what you told it. The AI is instructed to leave out sensitive personal details and not to guess, but it works from what you write, so avoid putting in anything you would not want noted.

Browser extension

When you use the extension in WhatsApp Web, Messenger or Instagram messages, it sends the draft you ask it to improve to our servers. If you turn on the option that lets it read the chat for context, or ask for reply suggestions, it also sends the recent messages visible in that conversation. It does nothing until you ask it to, and it only runs on those sites. Your sign-in token is kept in the extension's own storage in your browser.

3. How we use information

• To provide the service: generate coaching replies, run Partner Practice, rewrite your drafts, and remember context so you do not have to repeat yourself.
• To run your account: sign-in, email verification, password resets, billing, and plan limits.
• To send messages you asked for: a check-in reminder, a reminder asking how something from your Playbook went, a weekly digest, push notifications, and a single email when RelationshipAI opens, if you joined the waiting list. Each email type can be switched off, and every email has an unsubscribe link.
• To keep the service safe: prevent abuse, rate-limit sign-in attempts, and investigate problems.
• To understand and improve the website: aggregate counts of visits and clicks.
• To comply with the law and protect our rights where required.

If you are in the EU, EEA or UK, our legal bases are: performing our contract with you (providing the service), your consent (for example notifications, and optional chat context in the extension), our legitimate interests (security and basic analytics), and legal obligation.

4. AI and your conversations

RelationshipAI uses AI models from OpenAI to generate replies and summaries. When you send a message, the relevant content (your message, any attachment, and the context needed for a good answer) is sent to OpenAI's API for processing.

• No training on your data. We do not use your content to train AI models. Under OpenAI's API terms, data sent through its API is not used to train its models by default. OpenAI may keep API data for a limited time for abuse monitoring, under its own policy.
• Not a human reader. We do not routinely read your conversations. Access is limited to what is needed to operate the service, fix a problem you report, or meet a legal obligation.
• AI can be wrong. Replies are generated by a model and are not professional, medical or legal advice. Treat them as one input to your own judgment.

5. Information about your partner

Partner Practice only works if it knows something about the person you want to practise talking to. That means we store information about someone who does not have an account and has not agreed to it. We treat that as personal data too.

• It is used only to power your own private rehearsal and coaching. It is never shown to your partner and never used to contact them.
• It is not shared with anyone unless you choose to use an opt-in feature such as a share link.
• It is deleted when you delete the partner profile or your account.
• If you are the partner of a RelationshipAI user and want to ask what may be stored about you, contact us (section 14). We will help where we reasonably can, although most of it sits inside someone else's private account.

Please enter only what you would be comfortable with your partner knowing you noticed, and only paste in messages you are entitled to share.

6. Who we share information with

We do not sell personal information, and we do not share it for advertising. We share information only with service providers who help us run RelationshipAI, and only what each of them needs:

We may also disclose information if the law requires it, to protect people's safety or our rights, or as part of a business transfer such as a merger or sale, in which case we will tell you and this policy will continue to apply to your data unless you are notified of a change.

7. Cookies and local storage

This website does not use advertising or tracking cookies, and Umami works without cookies. The app stores a sign-in token and a few preferences in your browser's local storage so you stay signed in. You can clear this at any time by signing out or clearing your browser data. Because we do not set non-essential cookies, we do not show a cookie banner.

8. How long we keep information

• Account and conversation data: for as long as your account is open. When you delete your account, your data is removed from our live database straight away.
• Backups: we keep rolling database backups to protect against data loss. A deleted account can remain in them for about a week before they are overwritten.
• Memory notes: until you remove them or delete your account. Deleting a conversation does not remove notes that were already made from it.
• Early-access email: until we send you the launch message, or until you ask us to remove it.
• Payment records: Stripe and we keep what tax and accounting law requires.
• Technical logs: for a short period, then they roll off.

9. Your rights and choices

You decide what happens to your information. From your account page you can:

• Download a complete copy of your data, including profile, partner profiles, conversation history and memory notes, in a machine-readable file.
• Edit what the coach remembers. Remove any single memory note, or all of them, from your account page.
• Delete individual conversations and partner profiles, or your whole account (this asks for your password and cannot be undone).
• Control emails and notifications, including reminders and the weekly digest.
• Cancel your subscription at any time.

If you are in the EU, EEA or UK, you also have the right to access, correct, erase, restrict or object to the processing of your personal data, to data portability, to withdraw consent at any time, and to complain to your local data protection authority. If you live in California or another US state with a privacy law, you have similar rights to know, correct, delete and opt out of the sale or sharing of personal information. We do not sell or share personal information for advertising, so there is nothing to opt out of.

To use a right that is not available in your account page, for example to remove an early-access email, contact us (section 14). We will verify it is you and respond within 30 days. We will not treat you differently for using your rights.

10. International transfers

Our providers operate in several countries, including the United States, so your information may be processed outside the country where you live. Where required, we rely on safeguards such as the providers' standard contractual clauses and data protection commitments.

11. Security

Passwords are hashed. Traffic to RelationshipAI is encrypted in transit with HTTPS. Sign-in attempts are rate-limited, and access to the database is limited to what is needed to run the service. No system is perfectly secure, and we cannot guarantee absolute security. If we learn of a breach that affects you, we will tell you as the law requires.

12. Children

RelationshipAI is for people aged 18 and over. We do not knowingly collect information from anyone under 18. If you believe a child has given us information, contact us and we will delete it.

13. Changes to this policy

We may update this policy as the product grows. We will change the "last updated" date above, and if a change is significant we will tell you in the product or by email before it takes effect.

14. Contact us

Questions about this policy, or a request about your information? Send us a direct message on Instagram at @relationshipai_, or reach out through the account you registered with. We read everything and reply personally.